Effective: 12 May 2023

Privacy Policy


At Photonsoft Pty Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information provided by users of our software (the "Service") and complies with the General Data Protection Regulation (GDPR).By accessing and using our Service, you agree to the terms and conditions of this Privacy Policy, and you consent to the collection, use, and disclosure of your personal information as described below. If you do not agree with this Privacy Policy, please do not use the Service.

Information we collect

We collect the following types of information when you use our Service:

  1. Personal Information: This includes information you provide to us directly or indirectly, such as your name, email address, phone number, and salon information (e.g., name, address, and services offered). We collect this information when you create an account, make a booking, or otherwise interact with our Service.

  2. Usage Information: We collect information about how you use the Service, including the pages you visit, the features you use, and the time you spend on the Service. We may use cookies and other tracking technologies to gather this information.

How we use your information

We use your personal information for the following purposes:

  1. To provide, maintain, and improve the Service, including responding to your inquiries and providing customer support.

  2. To personalise your experience by customising the content, features, and advertisements you see on the Service.

  3. To communicate with you about updates, promotions, and other marketing materials related to the Service.

  4. To protect the security and integrity of the Service and our users' information, and to prevent and detect fraud, security breaches, and other harmful activities.

  5. To comply with legal obligations and enforce our Terms of Service.

We will never sell your personal information to third parties.

Legal basis for processing

We process your personal information based on one or more of the following legal bases:

  1. Your consent, such as when you voluntarily provide us with your personal information.

  2. Performance of a contract, such as when we need to process your personal information to fulfil our obligations under the Terms of Service.

  3. Our legitimate interests, such as improving our Service, maintaining security, and providing customer support.

  4. Compliance with legal obligations, such as responding to lawful requests from authorities.

Sharing your information

We may share your personal information with third parties in the following circumstances:

  1. With your consent, such as when you choose to share your information with a third-party service integrated with our Service.

  2. With service providers who perform functions on our behalf, such as payment processing, data storage, and email delivery. These service providers are prohibited from using your information for purposes other than providing services to us.

  3. In response to a legal request, such as a court order, subpoena, or government investigation, or to comply with applicable laws and regulations.

  4. In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred to the new owner.

International data transfers

If we transfer your personal information to countries outside of the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other mechanisms approved by the European Commission.

Your rights under the GDPR

Under the GDPR, you have the following rights regarding your personal information:

  1. Access: You have the right to request access to the personal information we hold about you.

  2. Rectification: You have the right to request correction of any inaccurate personal information we hold about you.

  3. Erasure: You have the right to request the deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes it was collected or when you withdraw your consent.

  4. Restriction of processing: You have the right to request that we restrict the processing of your personal information under specific circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.

  5. Data portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, or that we transfer it directly to another data controller, where technically feasible.

  6. Objection: You have the right to object to the processing of your personal information for direct marketing purposes or when the processing is based on our legitimate interests.

  7. Automated decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.

  8. Withdraw consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of the processing before the withdrawal.

To exercise any of these rights, please contact us using the contact information provided below.


We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

Third-party links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing them with your personal information.

Changes to this privacy policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the effective date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

Contact us

If you have any questions or concerns about this Privacy Policy, your rights under the GDPR, or our privacy practices, please contact us at: Photonsoft Pty Ltd. Email:

[email protected]

Last updated: 12 May 2023